Customer Success Manager
Santiago, Chile
1-3 yearsOur Ideal Candidate
- •Undergraduate degree in any discipline
- •1–3 years of SaaS experience in a customer-facing role
- •Fluent in written and spoken English
- •Strong problem-solving skills and ability to work under pressure
- •Smart, scrappy, and self-sufficient—able to figure things out
- •High-energy, confident, humble, and receptive to feedback
- •Adaptable and resilient in a fast-paced startup environment
- •Growth-minded with a desire to learn and expand your skill set
- •Motivated by impact and ownership
- •Must be based in Santiago, Chile or willing to relocate
Responsibilities
- •Manage a portfolio of accounts and drive adoption, renewal, and expansion
- •Monitor account health and take proactive steps to drive engagement
- •Build meaningful relationships across multiple communication channels
- •Be the voice of the customers and champion their interests internally.
- •Work closely with the Product and Engineering teams to build what helps your customers.
- •Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates
- •Conduct product onboarding, training sessions, and ongoing check-ins
Why Optmyzr
• A team that cultivates an environment of trust and understanding - for both customers and employees.
• Focus on high quality product development, efficiency, and building what will sell.
• Informal work environment, where people like to be mentors instead of managers.
• Very flexible and understanding team - with initiatives like “Select your own holiday list.
• Cool unorthodox perks like “Wanderlust” - where the company comps a vacation trip for employees.
• Completely bootstrapped and profitable business model, that allows us to decide our own priorities.
• Strong belief in growing sustainably, nurturing people, and having a work environment that has a happy and positive vibe.
Apply Now
Apply using LinkedIn or share your resume. Our recruitment team will be in touch soon!