---
title: "Customer Success Manager"
description: "Join Optmyzr as a Customer Success Manager to drive adoption, build strong customer relationships, and shape customer-centric improvements across our rapidly growing SaaS platform."
url: "https://www.optmyzr.com/careers/customer-success-manager/"
department: "Customer Success"
location: "Hyderabad, India"
role: "Customer Success Manager"
experience: "1-3 years"
---

# Customer Success Manager

**Department:** Customer Success
**Role:** Customer Success Manager
**Location:** Hyderabad, India
**Experience Required:** 1-3 years
## Why Optmyzr

**Make a Real Impact** Own customer relationships end-to-end, helping global businesses succeed while seeing the direct results of your work every day. **Fast-Growing SaaS Company** Be part of a profitable, scaling B2B SaaS company where your ideas matter and your voice is heard from day one. **Work With Innovators** Collaborate with engineers, product managers, and marketers building AI-powered tools that process billions of data points for smarter decisions. **Growth & Learning** Expand your skills through hands-on customer interactions, product expertise, and exposure to cutting-edge SaaS practices. **Supportive, Fun Culture** Join a global team that values trust, respect, and initiative—while keeping things open, collaborative, and informal.

## Our Ideal Candidate

- An Undergraduate degree in any discipline.
- 1-3 years of full-time work experience in a B2B SaaS company, in a customer-facing role.
- Full professional proficiency in written and spoken English.
- Able to solve problems and work under pressure.
- Smart and scrappy. Able to figure things out on your own.
- Passionate about making customers happy.
- Driven, focused, and quick to take ownership of your work.
- Humble - you’re willing to get into the details and open to feedback.
- Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up!
- Growth-minded - you’re eager to expand your skill set and excited to learn and adapt all the time.
- Desire for impact - be ready to take on a lot of responsibility and work collaboratively with your team.

## Responsibilities

- Own a set of accounts and drive product adoption, renewal, and expansion.
- Conduct regular monitoring of the account health for your portfolio and decide on the next steps to boost engagement.
- Develop and maintain strong relationships with the accounts by engaging with them meaningfully over multiple channels.
- Be the voice of the customers and champion their interests internally.
- Work closely with the Product and Engineering teams to build what helps your customers.
- Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates by conducting regular online product onboarding and training sessions and check-ins over emails.

## Apply Now

Apply using LinkedIn or share your resume. Our recruitment team will be in touch soon!



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*Source: [Customer Success Manager](https://www.optmyzr.com/careers/customer-success-manager/)*
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