Shopping Bidder - Troubleshooting

I can't see any suggestions in the Shopping Bidder.

This can happen for a couple of different reasons.

  • You are using an automated bidding strategy. You won't see suggestions for product groups that are using an automated bidding strategy in Google Ads, as the bids for these product groups don't allow any manual bid adjustment. 
  • Filter Criteria. Based on the selected criteria, the system doesn't have any suggestions. Try a different filter or, change the criteria.
  • Paused campaigns. The selected campaigns are paused and the system only shows suggestions for active campaigns.

I saw suggestions in the Optimization Inbox but I don't see them here. Why is that?

The suggestions shown in the optimization inbox are updated every few hours and the suggestions inside the optimization are real time. The time difference between updates sometimes causes a discrepancy.

Can’t find what you’re looking for?

Our award-winning customer care team is here for you.