December 15, 2018
What Personal Information We Collect and Why
Here are some types of personal information we may collect and how we may use it:
We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address). Some of our Services let you access your accounts and your information via other service providers.
Our Services are designed to make it simple for you to store your online advertising data, goals, targets, contacts, etc. (“Your Content), collaborate with others, and work across multiple devices. To make that possible, we store, process, and transmit Your Content as well as information related to it. This related information includes your profile information that makes it easier to collaborate and share Your Content with others, as well as things like the performance of ads, schedules for automations, recipients of reports, and usage activity. Our Services provide you with different options for sharing Your Content .
You may choose to give us details about your contacts to make it easy for you to do things like share and collaborate Your Content , send messages, and invite others to use the Services. If you do, we’ll store those contacts on our servers for you to use.
Bases for processing your personal information.
We collect and use the personal information described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal information for our legitimate business needs, such as sending you important notices about your account and facilitating your requests. To the extent we process your personal information for other purposes, we expressly ask for your consent in advance or require that our partners obtain such consent. For more information on the lawful bases for processing your data, please see our FAQ.
Collection of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We collect information related to how you use the Services, often including actions you take in your account (like viewing insights, running optimizations, scheduling automations, etc). We use this information to improve our Services, develop new services and features, and protect Optmyzr users.
We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
Cookies and Other Technologies
Cookies and other technologies.
Please note that certain features of our Services may not be available once cookies are disabled. We gather some information automatically and store it in log files. This information includes IP addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
Optmyzr may use this information in our marketing and advertising services. In some of our email messages, we may use a “click-through URL” linked to content on our Services. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our Services. We track this click-through data to help us determine the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
We sometimes contact people who do not have an Optmyzr account. For recipients in the EU, we or a third party will obtain consent before contacting you. If you receive an email and no longer wish to be contacted by Optmyzr, you can unsubscribe and remove yourself from our contact list via the message itself.
We give users the option to use some of our Services free of charge. These free Services are made possible by the fact that some users upgrade to one of our paid Services. If you register for our free Services, we will, from time to time, send you information about upgrades when permissible. Users who receive these marketing materials can opt out at any time. If you do not want to receive marketing materials from us, simply click the ‘unsubscribe’ link in any email, or update your preferences in the Preferences section of your personal account.
Who We Share Your Information With
At times Optmyzr may make certain personal information available to the limited extent discussed below. Personal information will only be shared by Optmyzr at your request or to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Others working for and with Optmyzr.
Our Services display information like your name, profile picture, device, and email address to other users in places like your user profile and sharing notifications. You can also share Your Stuff with other users if you choose. When you register your Optmyzr account with an email address on a domain owned by your employer or organization, we may help collaborators and administrators find you and your team by making some of your basic information—like your name, team name, profile picture, and email address—visible to other users on the same domain. This helps you sync up with others on your team and helps other users collaborate with you.
Certain features let you make additional information available to others. Please be aware that when you share your Personal Content with others through our Services that information has become public information. Optmyzr has no control over how your personal information will be used or disseminated by those with whom you share your Personal Content. To the extent you share Personal Content in any publicly viewed area of our Services such Personal Content may be widely disseminated, including via search engines and other tools to locate information online (e.g., internet archive).
You can also give third-party providers access to your information and account—for example, via Optmyzr APIs. Just remember that their use of your information will be governed by their privacy policies and terms.
Disclosure of your personal information.
Whether by law, administrative process, litigation, and/or requests from public or governmental authorities within or outside your country of residence, it may become necessary for Optmyzr to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms of service or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
Optmyzr takes the security of your personal information seriously. We protect your personal information by using a two-factor authentication system and use encryption to protect your personal information during transit and while files are at rest. We further continue to work on features to keep your information safe in additional to alerts when new devices and apps are linked to your account. We deploy automated technologies to detect abusive behavior and content that may harm our Services, you, or other users.
You can access information by logging into your Optmyzr account and going to your account settings page. You can select what emails you receive from Optmyzr.
We may retain your information after a deletion request under the following circumstances: (1) there might be some latency in deleting this information from our servers and backup storage; and (2) if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Around the world.
To provide you with the Services, we may store, process, and transmit information in the United States and locations around the world—including those outside your country. Information may also be stored locally on the devices you use to access the Services.
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.
When transferring data from the European Union, the European Economic Area, and Switzerland, Optmyzr relies upon a variety of legal mechanisms, including contracts with our customers and affiliates. Optmyzr complies with the EU-U.S. and Swiss–U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the European Economic Area, and Switzerland to the United States. You can find Optmyzr’s Privacy Shield certification here.
You can also learn more about Privacy Shield at https://www.privacyshield.gov.
Optmyzr is subject to oversight by the U.S. Federal Trade Commission. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance—free of charge to you. We ask that you first submit any such complaints directly to us via firstname.lastname@example.org. If you aren’t satisfied with our response, please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event your concern still isn’t addressed by JAMS, you may be entitled to binding arbitration under Privacy Shield and its principles.
Third Party Services
Your Right to Control and Access Your Information
You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:
Erase or delete all or some of Your Content in your Optmyzr account.
You can learn more about how to remove your ads accounts from Optmyzr here.
Change or correct personal data.
You can manage your account and the content contained in it, as well as edit some of your personal data, through your profile page.
To the extent your Personal Content is processed by automated means, you may request your Personal Content be provided to you in a format, if technically feasible, that can be transferred to another provider.
You may request more information about how we process your information and obtain disclosure regarding certain aspects of the processing.
For more information on your right to control and access your personal information, please see our FAQ.
We understand the importance of taking extra precautions to protect the privacy and safety of children. We do not permit any person under the age of 18 to access or use our Services or provide information about any person under the age of 13. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
California Privacy Disclosures
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Optmyzr will not distribute your personal information to outside parties without your consent, except as provided expressly herein. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into the account link.
California Civil Code §1798.83 permits visitors to this website who are residents of California to request information regarding Optmyzr’s disclosure of their information to third parties for direct marketing purposes. To make such a request, please contact our customer support at email@example.com.
When a privacy question or question about personal information received in response to your use of our Services is received we have a dedicated team to address the specific concern. Please contact us at firstname.lastname@example.org with your questions or concerns. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.